If you have the "Store in iCloud" setting turned on, please ensure the Papers folder is not optimized for storage in the cloud: Please ensure the "Files On-Demand" feature is turned off for your Papers folder(s): Navigate to your Papers folder on your computer using File Explorer (Windows) or Finder (Mac).Please ensure the "SmartSync" feature is turned off for your Papers folder(s): Below are instructions to ensure the service does not selectively sync files on demand (e.g. If you do choose to store your Papers library on a third party cloud drive service, please make sure the service is configured to store all of the files in your Papers folder locally for offline access.
We do not recommend you store your Papers library folder in a third party cloud drive, as doing so may cause issues with syncing if certain features are turned on.
In the Papers settings, you have the option to choose the folder where your local Papers library files will reside. Our cloud is optimized for storing research literature (metadata, PDFs, and related data), and Papers offers unlimited storage for your research library in the cloud. Papers is designed to automatically sync your library between devices using the Papers Cloud.
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